Content marketing is a proven and effective part of a digital marketing strategy for pharmacy website development. It can drive website traffic and boost conversion rates, but above all it should be informative and relevant. This helps to establish trust and credibility with your target audience. Here are some tips for creating a tailored content marketing strategy.
Blog posts and articles
Educational content that informs and empowers the audience is a key element of content marketing for pharmacies. Blogs and articles are an ideal way to address common health concerns and to provide advice and information about treatments and medications.
This demonstrates that the online website company is expert and knowledgeable in their field, and helps users to understand which products would be best for them. When creating informational content, use clear language and avoid unnecessary jargon or complex medical terminology. The writing should be simple yet engaging and well informed.
Use Q&A formats for the most common health queries, so that customers can quickly find the information they are looking for. This also reduces the number of emails and phone calls to customer service teams, freeing up staff for other duties.
Short video content is now a very popular way to convey information or to demonstrate the human face of the brand to customers. This can often be a more direct and impactful way than the written word to show viewers how to use products or take particular medications.
Videos are suited to smartphones where customers are less likely to read a long form article or blog, and they are more often shared on social media platforms than written content.
Prepare content for a variety of social media platforms such as Facebook, Instagram, and TikTok. The content should be engaging, relevant and shareable to reach a wide audience and build up trust and brand awareness.
To be effective as a marketing tool, fresh social media content should be posted on a regular basis, which can be time consuming. It may be beneficial to outsource the work to a digital marketing agency.
Email content is an effective way of keeping in touch with customers and website visitors and sharing updates about products or services, or offers and promotional deals. This keeps your business fresh in the minds of your audience, and can serve as a useful reminder to order new medications or deal with a niggling health problem.
It is possible to curate personalised content based on information capture about customer demographics and previous browsing habits and purchase history.
Case studies and customer testimonials
The website can be used to showcase how customers have benefited from the pharmacy services, whether through excellent products, customer service, or fast and reliable delivery times. It can also provide details about any partnerships or work in the local community that the pharmacy is involved with.